She called again May 22 to the number she had been given for “Your Computer Pros” and again talked to “James” who told her he had run an optimization check and found thousands of infected bits of data. He recommended a new protection plan at a cost of $7,700.
She agreed but was told the company could not accept more than $1,000 on any one credit card, so she charged that amount on each of three cards and set up a PayPal account to pay the rest. When he demanded another $375, she closed the PayPal account, realizing it was a scam.
She later contacted Mac Tech Support and was told they had never heard of YCP and it is not connected to them. She was in the process of filing disputes with the credit card companies and was filing a police report to help with that.