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The three most common scams include:
• Callers threatening disconnection if payment is not received immediately.
• Callers asking customers to send a pre-paid debit card to pay their bill or to replace dangerous equipment.
• Callers targeting small businesses during peak business hours, such as restaurants at lunch time. The scammers try to catch employees off guard to gain account information, and to instill fear that power will be turned off.
Elderly people and small businesses are the biggest targets for these scammers.
Scammers usually have information on those that are being targeted and will try to persuade customers to provide more so they can gain access to bank accounts and/or use credit card numbers.
Scams can use email, social media, phone calls or even door-to-door visits. Many victims received forwarded emails or text messages from friends and family who were also victimized.
For more information on how to protect customers from these scams, go to dpandl.com/scam.