Vectren’s call center to operate on Saturdays

Local News
Oct 4, 2010
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DAYTON — Vectren Energy Delivery of Ohio will extend its call center’s operating hours to take calls on Saturdays during October, typically a time when customers ask about energy assistance programs or reconnecting natural gas service.

Consumers cancall the center at 1-800-227-1376 to speak with a customer service representative between 8 a.m. and 8 p.m. Mondays through Fridays. During October, the center also will operate to take those calls on Saturdays between 8 a.m. and 1 p.m.

Members of households with incomes within 300 percent of federal poverty guidelines may qualify for Vectren’s Project TEEM (Teaching Energy Efficiency Measures), which pays for energy efficiency improvements to homes of eligible consumers at no cost to them.

Beginning on Oct. 18, residents of low-income households may call the Community Action Partnership of Dayton at (937) 341-5000 or the Ohio Department of Development at 1-800-282-0880 to inquire about payment assistance programs for utility bills.

Information is also available at Vectren’s Web site at www.vectren.com.

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