The woman called back to report that the IRS Taxpayer Advocate called shortly after she provided the forms to inform her that a check was prepared in the amount of $2,200 and that she should receive it within a week or two. She was also given an ID number and a PIN to use in the future to file her IRS forms to prevent future problems. The woman was pleased with the action taken by the IRS Taxpayer Advocate and with the receipt of the refund.
The Ombudsman Column, a production of the Joint Office of Citizens’ Complaints, summarizes selected problems that citizens have had with government services, schools and nursing homes in the Dayton area. Contact the Ombudsman by writing to the Beerman Building, 11 W. Monument Avenue, Suite 606, Dayton 45402, or telephone (937) 223-4613, or by electronic mail at email@example.com or like us on Facebook at “Dayton Ombudsman Office.”