CareSource’s performance rating slipped in some categories on its latest report card from Ohio Medicaid, though retained high marks for its efforts to keep children healthy.
The nonprofit insurer, headquartered in downtown Dayton, overall received 14 out of 25 stars, ranking 3rd out of the five insurers that privately manage Medicaid plans in Ohio.
The Medicaid plans receive annual report cards intended to help people who are choosing a Medicaid managed care plan. CareSource serves more than 1.3 million Ohioans, which gives it the largest market share.
“Our commitment to keeping kids healthy is at the forefront of our managed care goals. These efforts include our Babies First program that supports moms who are at risk of pre-term births,” said Steve Ringel, CareSource’s Ohio market president.
The state gave CareSource four out of five stars for keeping children healthy with care like dental visits and well-child visits. CareSource got three stars for doctor’s communication and service, which is measured how happy members are with their doctors and how members are involved by doctors in decisions about their care.
CareSource also got three stars for how members get access to care when they need it and for women’s health. They received one star for how well the plan provides care for people living with illness like diabetes, asthma, depression or addiction.
Buckeye Health Plan had the highest overall score, with 20 stars across the five categories. Buckeye is Ohio’s second largest managed care plan serving nearly 325,000 Medicaid members statewide.
“At Buckeye, providing high-quality services to our members is our number-one priority, so we are extremely proud to be ranked best in quality on the state’s report card,” stated Bruce Hill, Buckeye president and CEO. “Our top ratings in children’s health, provider communication and services and assisting members who are living with illness are very important to our members.”
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