Retail websites crash on Black Friday: What to expect today

Credit: DaytonDailyNews

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Walmart Rolling Out MobileCheckout for Holiday Season The retailer’s new service checkout option The new checkout method will hit all Walmart stores by Black Friday. Shoppers will find Walmart employees throughout the store with devices that will scan bulky items. The handhelds will let customers pay for those items on the spot and have a receipt emailed to them. Walmart will also offer store maps within its mobile app to help shoppers find items faster. Rival retailer Target plans to offer free, two-day

Credit: DaytonDailyNews

Several retail websites crashed on Black Friday, as holiday sales started earlier than ever.

Online sales on Wednesday hit $2.4 billion, a nearly 31 percent increase from 2017. As of 5 p.m. on Thanksgiving Day, shoppers had spent another $1.75 billion online, up 28.6 percent from last year, according to Adobe Analytics data.

Shoppers on Walmart's website complained about technical difficulties while people on Twitter also complained about GameStop's malfunctioning website. Bob Buffone, chief technology officer at web-optimization software company Yottaa, told Business Insider that some of these companies don't have the site infrastructure to handle increased traffic.

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Fashion retailer J.Crew’s website also crashed on Black Friday, and experts say it could have cost the company $775,000 in sales, according to retail aggregate Lowe’s saw similar issues, temporarily shutting down the site. The e-commerce website was back up around 2:30 p.m.

Customers also complained about glitches on Lululemon’s and Brooks Running’s websites on Black Friday. This news organization is monitoring any issues on retail sites for Cyber Monday.


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