But those who need a specific medication or specialized type of care should make sure they are enrolled in a plan that provides the needed treatment, she said.
“Not every managed care plan covers everything,” Williams said.
Also, not every hospital has a contract with every Medicaid plan, so it is important those enrolling check what insurance plans their doctor and preferred hospital take, she said.
MORE: Even with new offices coming, CareSource decides to keep space in another downtown building
In one example, when UnitedHealthcare and Premier Health struck an in-network deal earlier this year after a seven-month deadlock, the deal did not include UHC’s Medicaid plan, which remains out of network.
The Medicaid plans can also have extra services, including cash health incentive programs and benefits for vision, transportation to appointments and pharmacy can vary between the plans.
“You want to look at your options at what best fits your family and not just the first one that they give you,” Williams said.
Williams is part of the team at Five Rivers Health Centers trained to help people enroll in Medicaid or assist patients ineligible for Medicaid enroll in plans sold on the Affordable Care Act marketplace, which also started open enrollment today. She recommends patients call before coming in for assistance enrolling in Medicaid, but the group also helps walk-ins.
If Medicaid beneficiaries want to switch plans during open enrollment, they can call the consumer hotline at 1-800-324-8680 or register an account and change the information online.
MORE: How to protect against Medicare fraud, predatory sales
Consumers can evaluate their options using a state report card that rates the Medicaid plans with one to three stars in five key areas of service: getting care, doctors communication and service, keeping kids healthy, living with illness and women’s health.
More than half of Ohioans covered by Medicaid have a plan managed by Dayton-based CareSource, which has about 2,800 local employees and is one of the city’s largest employers.
While CareSource has other lines of business, the nonprofit insurer’s primary focus is Medicaid, and it manages about 1.2 million plans in Ohio alone, mostly for families and children. About 21 percent of those covered by CareSource are covered by Medicaid expansion.
MORE: Here’s what you need to know about Medicare open enrollment.
CareSource made a $25 million net underwriting profit on its Medicaid plan in 2017, according to filings with the Ohio Department of Insurance.
Steve Ringel, president of Ohio Market for CareSource, said Medicaid is important to CareSource, which for more than 30 years “has been mission-focused in meeting the health care and social needs of the underserved.”
CareSource said some of its extra benefits are vision, dental, transportation help, health incentive programs, one-on-one care management, disease management programs, and consumer councils to share thoughts in person.
“By focusing on social determinants of health, which in many cases prevents healthy outcomes, we are helping to treat the whole person,” Ringel said.
Ohio Medicaid Consumer Hotline
Need help signing up? Have questions? Call the Ohio Medicaid hotline at 1-800-324-8680.
The Dayton Daily News is committed to helping you understand the important issues that impact you personally. Coming Sunday, a special section in the newspaper will include more stories on what you need to know about signing up for health insurance, whether that’s through Medicare, Medcaid or an employer-sponsored plan.