All authorized patrons now have access to eCommerce portal

The registration fix came through cooperative efforts by DeCA and the Defense Manpower Data Center, which is used to confirm shopper privileges.

“In the event a new shopper is still receiving an error message when trying to create an account, they should check with the Veterans Administration to ensure their information and privileges are correctly entered into the system,” said Clayton Nobles, a DeCA system engineer. “For those receiving a new Veterans Health Identification Card (VHIC), there may be a delay between when the veteran receives the card and when the system allows them access. This delay can take up to 30 days.”