Dog problem solved, street gets mail again

Recently a woman contacted the Ombudsman Office concerning mail delivery on her street. The woman reported that her mail, and the mail of her neighbors, had not been received for over a week. One of her neighbors contacted the branch manager of the USPS, who reported that the mail was going out with the mail carrier. The woman reported that the carrier had been seen in the neighborhood on nearby streets, but not on their street.

The Ombudsman contacted the USPS branch manager for that area about the neighbors’ concern. The manager explained that there had been a problem with loose dogs in the area. Postal regulations require that a letter carrier not attempt delivery of the mail to any address where an unrestrained dog is present. If the dog is roaming loose on a street the carrier can refuse delivery to the entire street. The manager worked with the Montgomery County Animal Resource Center and requested that they visit the neighborhood and catch the dogs. The neighborhood was again made safe for the carrier to deliver the mail. The Ombudsman called the woman to confirm that the mail was now being delivered to her and her neighbors.

The Postal Service continues its tradition of calling attention to one of the nation’s most commonly reported public health problems: dog bites. It is reported that small children, the elderly, and postal carriers are the most frequent victims of dog bites. Last year, 6,755 Postal Service employees nationwide were victimized by dogs, which is an increase of over 200 from 2015. In 2011, Dayton ranked 15th in the country in the number of dog attacks on postal carriers. Fortunately, in 2016 Dayton is not on the list of the top 30 cities of dog attacks on carriers.

The Ombudsman Column, a production of the Joint Office of Citizens’ Complaints, summarizes selected problems that citizens have had with government services, schools and nursing homes in the Dayton area. Contact the Ombudsman by writing to the Beerman Building, 11 W. Monument Avenue, Suite 606, Dayton 45402, or telephone (937) 223-4613, or by electronic mail at or like us on Face book at “Dayton Ombudsman Office.”

About the Author