The charter high school that the young man attended has since closed. When a charter school closes, the student records are returned to the student’s home district according to his residence. The young man had already contacted his home school district, and they did not have any records concerning his attendance at the charter school. In his search for records one person had even suggested that he take a GED and use those scores to apply to the university, but the young man wanted to try to find his records.
The Ombudsman located information from the closed charter school listing the individuals in leadership positions with the school. One of the individuals was reached by telephone, and he agreed to contact the former staff person who had responsibility for the database of records from the school. He took all the pertinent information about the young man.
A week later he responded that he had drafted a letter for the previous superintendent to sign. He felt that the signature of the previous superintendent would be the most appropriate since that person had also signed the diploma. After the former superintendent’s signature was obtained, the letter was sent to the University admissions office with a copy to the young man and the Ombudsman.
The young man was thrilled to have the matter resolved and the way cleared for him to continue his education.
The Ombudsman column, a production of the Joint Office of Citizens' Complaints, summarizes selected problems that citizens have had with government and social services, utilities, schools and nursing homes in the Dayton area. Contact the Ombudsman by writing to 11 West Monument Avenue, Suite 606, Dayton 45402, or telephone (937) 223-4613, or by electronic mail at ombudsman@dayton-ombudsman.org or our website at www.dayton-ombudsman.org.
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